ds_roaming_and_travel

roaming-and-travel

Roaming packs, EU, UK and US zones, fair-use limits and travel scenarios.

Activev1.4JSONLOwner Daniel Okafor · updated Sep 28, 2026 · created Jul 21, 2026

Failures (3)

Items

188

Across 2 Help Center domains

Human-verified

88%

Reviewed by the support quality team

Gold coverage

90%

Items mapped to a source section

Quality score

86/100

Agreement, coverage and freshness

Items by domain

2 of 10 Help Center domains

Evaluation history

1 release and experiment runs

v3.4 · roaming-and-travel v1.4
Claude Sonnet 5.5 · 1 week ago
80.9%
Completed

2 open or triaged failures trace back to this dataset. Latest: F-2404

Recently verified items

7 most recently verified of 188 items. Select an item to see its source and edit it.

Items in roaming-and-travel
	Gold answer
Is Switzerland included in Zone 1 roaming? gt_1050	No. Switzerland is in Zone 2 with the UK and the Balkans. Add a Zone 2 daily (€4, 1 GB) or weekly (€15, 5 GB) pack before traveling.	Roaming & travel	kb-roaming-003 Zone 2: UK, Switzerland, Balkans	Sep 28, 2026
Do I need a roaming pack for a trip to London? gt_2201	London is in Zone 2 (UK, Switzerland, Balkans). Roaming is not included in your plan for Zone 2; add a Zone 2 daily pack (€4/day, 1 GB) or weekly pack (€15, 5 GB) before you travel.	Roaming & travel	kb-roaming-003 Zone 2: UK, Switzerland, Balkans	Sep 25, 2026
If I don't use my weekly roaming pack, do the GBs carry over? gt_2202	No. Roaming packs expire 7 days after activation and unused data does not carry over or get refunded.	Roaming & travel	kb-roaming-007 Unused allowance	Sep 25, 2026
Can I use my phone on a cruise ship? gt_2203	Cruise ships use maritime satellite networks that are outside every roaming zone and are charged at €9.99 per MB. Turn on Block satellite roaming in My Harbor before boarding to avoid charges.	Roaming & travel	kb-roaming-015 Maritime networks	Sep 20, 2026
Do I need a roaming pack for a weekend in Zurich? gt_4404	Yes. Switzerland is in Zone 2 (UK, Switzerland, Balkans). Roaming is not included for Zone 2; add a daily (€4, 1 GB) or weekly (€15, 5 GB) Zone 2 pack.	Roaming & travel	kb-roaming-003 Zone 2: UK, Switzerland, Balkans	Sep 20, 2026
How do I stop satellite roaming charges on a flight? gt_4377	Turn on Block satellite roaming in My Harbor under Roaming settings before the flight. In-flight networks are charged at €9.99 per MB and are outside every roaming zone. Airplane mode with Wi-Fi only also avoids charges.	Roaming & travel	kb-roaming-015 In-flight networks	Sep 13, 2026
I'm going on a cruise in the Mediterranean. Will my phone work? gt_4394	On board, ships use maritime satellite networks outside every roaming zone, charged at €9.99 per MB. Turn on Block satellite roaming in My Harbor before boarding. In port, Zone 1 rates apply.	Roaming & travel	kb-roaming-003 Zone 1: EU and EEA	Sep 8, 2026

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